| All staff members provide one-to-one parent information and support including helping parents learn about their child’s disability, what services are they entitled to, and how to get those services. We also discuss treatment and program options with parents to help them make decisions that work for their children and their family. Our staff offers emotional support to each family based upon the family’s needs and preferences. We understand how confusing the system is and how isolating our experience as parents can be. Our goal is to help families feel stronger and more capable in caring for their child with disabilities. We offer clear, parent-friendly information, strategies for problem solving, and emotional support.
Each member of our staff has different areas of expertise, most of which we each have learned ‘on the job’ in relationship to our own child’s growth, development, unique challenges and successes. We know about the systems because we have learned how they work and what they are supposed to do not only from laws and policies but because we, and our children receive services from the very same agencies. Eileen Crumm recently joined FRN as the Director. She is a long time community advocate with extensive experience in special education, conflict resolution, regional center and transition from school to adult services. Eileen is the proud parent of two children, one with a physical disability and special health care needs. prior to joining FRN, Eileen was the co-director of a private firm that offered family coaching and advocacy, Finding Solutions, in Special Education. She worked on private contacts with college program vendors, foster youth and school districts. As a former political science professor with a degree in public policy analysis, Eileen has a strong interest in and publications on negotiation and meditation. She is currently working on a book length manuscript on negotiation strategies in Special education for parents. Eileen has designed and taught a wide variety of courses (IEP process, IDEA, Post high School Transition, Crafting Powerful Assessments and Alternative Dispute Resolution) for parents and professionals.(510) 547-7322 x 16 • eileenc@frnoakland.org
(510) 547-7322 x 15 • soniaw@frnoakland.org
510-547-7322 x 12 • deannap@frnoakland.org
(510) 547-7322 x 17 • carolc@frnoakland.org
510-547-7322 x 13 • yanethm@frnoakland.org Each of the following individuals donate their time to facilitate support groups sponsored by the Family Resource Network to meet the needs of specific communities and parents. James Ricks is in his ninth year as the facilitator of our Fathers Support Group. James is the father of a young man with developmental disabilities. James accepts referrals from FRN to provide individual support to fathers and also writes for our quarterly newsletter, The Source. His wife Wendy donates her talents to assist with designing outreach materials for the Fathers Group. James also serves as a panelist/guest speaker at a number of community workshops and conferences to assist professionals and the larger community understand the experiences of fathers of children with disabilities. James is often a guest on Childhood Matters, a Bay Area Radio Talk Show for Parents. Valesca Santos is a Community Resource Parent for Spanish-speaking families. She facilitates Grupo de Madres com Niños con Autismo and co-facilitates our Spanish Speaking Mothers’ Support Group in Hayward. She is a parent leader with Congreso Familiár. She has volunteered with the Family Resource Network since 2004. Valesca is the mother of a son, who has Autism Spectrum Disorder. Valesca coordinates follow-up support in partnership with Yaneth. Together they help to ensure increased access and support to monolingual Spanish speaking parents in Alameda County. Mizpah Rich is a Community Resource Parent for South County parents of children with Autism Spectrum Disorders. She facilitates the monthly Autism Support Group in Fremont. Mizpah is the mother of a son with autism and the newest parent leader to join FRN. |

